There are three ways to request a repeat prescription:

• Speaking to the reception team
• Emailing ncccg.receptiony02847@nhs.net  
• Using the NHS App
• Using SystmOnline (speak to reception to request your login details)

We cannot take requests over the phone.

Not all prescriptionscan be issued as repeat items. For all medication that is not on repeat prescription, please make a routine appointment.

Please allow three full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

You can collect prescriptions from the practice, or nominated pharamcies. You can find your nearest pharmacy here: Find a pharmacy - NHS (www.nhs.uk)

To change where you pick your prescriptions up from, please speak to reception or by using the NHS App.

Medication reviews are essential to ensure the best continuing treatment of your condition.

Make sure you book in an appointment with our reception team when your medication is due for review. Check the date at the bottom of your repeat prescription if you are unsure when your review is due.

The current NHS prescription charge is £9.90 per item.

Some people will be able to get prescriptions for free. These include people who are:

• On specific benefits or the NHS Low Income Scheme
• Aged 60 or older
• Aged 16 or younger
• Aged 16-18 in full time education
• Have certain long-term conditions

If you regualrly pay for medication, it may be cheaper for you to get a prescription prepayment certificate (PPC). Find out more about them here: Save money with a prescription prepayment certificate (PPC) - NHS (www.nhs.uk)